TERMS OF USE

PRIVACY POLICY – HUE COFFEE Ι.Κ.Ε.
HUE COFFEE Ι.Κ.Ε. respects your privacy and is committed to protecting your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

1. DATA CONTROLLER
HUE COFFEE Ι.Κ.Ε.
Filippou 38, Thessaloníki 54631, Greece
Email: info@hueroastery.com
Telephone: +30 231 025 0379

2. PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
Identity data (name, surname)
Contact data (email address, phone number, billing & shipping address)
Order and transaction data
Account login details (if applicable)
Newsletter subscription data
Website usage data (via Google Analytics)

3. PURPOSE & LEGAL BASIS OF PROCESSING
Personal data is processed for the following purposes:
Purpose Legal Basis
Order processing & delivery Contract performance
Payments via Viva Payments Contract & legal obligation
Customer support Legitimate interest
Newsletter & marketing emails User consent
Website analytics Legitimate interest

4. PAYMENT PROCESSING
All card payments are securely processed by Viva Payments, acting as an independent data controller.
HUE COFFEE Ι.Κ.Ε. does not access or store card details.

5. NEWSLETTER & MARKETING COMMUNICATIONS
Users may subscribe to our newsletter voluntarily.
Consent can be withdrawn at any time by:
Clicking the “unsubscribe” link in emails
Contacting info@hueroastery.com

6. DATA RETENTION
Personal data is retained only for as long as necessary to fulfill its purpose or as required by law (tax and accounting obligations).

7. DATA SHARING
Personal data may be shared with:
Courier and delivery providers
Payment service providers (Viva Payments)
IT and hosting providers
All third parties are contractually bound to GDPR compliance.

8. USER RIGHTS
Users have the right to:
Access their personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
Requests can be submitted to info@hueroastery.com.

9. DATA SECURITY
We apply appropriate technical and organizational measures, including:
SSL encryption
Restricted access to data
Secure hosting infrastructure

10. CHANGES TO THIS POLICY
HUE COFFEE Ι.Κ.Ε. reserves the right to update this Privacy Policy. Changes will be published on the website.